Overview:  The York JCC is looking for a highly motivated, ambitious individual to join the Finance Department.  This position under the direction of the Chief Financial Officer has primary responsibility for timely and accurate accounts payable processing for all invoices, credit cards and employee manual checks for the York JCC. Responsibilities include all aspects of accounts payable and additional accounts receivable, general ledger and administrative duties as assigned by the Chief Financial Officer.

Minimum Education/Skill Requirements: 

• Bachelor’s degree in Accounting, Finance or related discipline or Associates degree with 3-5 years of experience in accounting role.
• Thorough knowledge and understanding of GAAP
• Experience with accounts payable, accounts receivable and general ledger
• Proficient in Microsoft Office, including the ability to operate computerized accounting and spreadsheet programs
• High degree of accuracy, attention to detail and confidentiality
• Excellent analytical, problem solving and decision making skills
• Effective verbal, listening and written communication skills
• Effective organizational, stress and time management skills
• Demonstrates a sense of urgency and ability to meet deadlines

General Responsibilities:

• Record and post journal entries into the general ledger.
• Conduct reconciliation of accounts on an as needed basis.
• Perform all activities related to the accounts payable function including setting up new vendors, reviewing invoices, obtaining proper coding and approvals, and processing payments.
• Handle vendor calls and inquiries, identify and communicate issues to ensure the timeliness of payments and avoid late fees or other potential problems.
• Maintain the accounts payable filing system.
• Provide support for accounts receivable functions including cash receipts/deposits, collections and revenue recognition.
• Assist with month-end and year-end close processes, including journal entries.
• Assist with coordinating annual external auditors to ensure that the information is timely and accurate.
• Participate in the development and improvement of accounting procedures and fiscal policies.
• Perform other fiscal duties/projects as assigned by the Chief Financial Officer.

Performance Expectations:

• Perform the day-to-day processing of accounts payable transactions to ensure that JCC finances are maintained in an effective, up to date and accurate manner.
• Provide excellent customer service to JCC members, guests, and staff by adhering to the JCC Core Values.
• Develop an organized filing system that enables others to access necessary files in case of your absence.

Physical Requirements:      

• Vision
• Must be able to lift and carry 25 lbs.

Additional Requirements:

• Must have a valid driver’s license and transportation

Work Schedule:

• 40 hours a week.

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Overview

The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department, including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

Minimum Education/Experience

• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate when appropriate
• High levels of integrity, professionalism, and confidentiality
• Thorough knowledge of employment-related laws and regulations
• Proficient in Microsoft Office Suite or related software
• Proficient in, or able to learn, the organization’s HRIS and talent management systems

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field required
• A minimum of three years of human resource management experience preferred
• SHRM-CP/SHRM-SCP or PHR/SPHR highly desired

General Responsibilities

• Partner with the leadership team to understand and execute the organization’s human resource and talent strategy, specifically relating to current and future talent needs, recruiting, retention, and succession
• Maintains employee records, ensuring completion and accuracy of details such as employee clearances, contact information, job classification, pay rates, organizational structure, and other key details
• Maintains accurate records of active job openings and received applications; manages internal and external job postings
• Oversee employee disciplinary meetings, terminations, and investigations
• Provide support and guidance to management and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in sensitive circumstances, such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manage the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborate with departmental managers to understand skills and competencies required for openings
• Manage the administration of employee benefits, which may include collecting and submitting employee information and notice of change in status to health, dental, life, disability, and other insurance carriers or insurance brokers
• Plans and supports company-wide information meetings such as open enrollment, new hire orientation, and meetings to announce or discuss changes in retirement or benefits plans
• Conducts record audits and mandatory reports, which may include I-9 audits, EEO-1 filings, payroll audits, and other compliance reviews
• Analyze trends in compensation and benefits; research/propose competitive base and incentive pay programs to ensure that the organization attracts and retains top talent
• Create learning and development initiatives that provide internal development opportunities for employees
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment
• Perform other duties as assigned

Performance Expectations

• Understand/possess an openness to Jewish religion and traditions
• Serve as integral member of the Leadership Team
• Attend all meetings and events that support the department’s main objectives and responsibilities
• Positively and actively promote the JCC’s mission, membership, programs, events, and charitable purpose to JCC members and the general public
• Be familiar with the mission, vision statements, and Core Values of the JCC. Model the Core Values while working and communicating with members and staff

Minimum Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Must be able to access and navigate each department at the organization’s facilities

Additional Requirements:

• Must have a valid driver’s license and transportation.

Work Schedule:

• 40 hours a week.

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Overview

The Marketing Specialist will work under the supervision of the Marketing Manager to create content for various print, digital and web platforms. Responsibilities include assisting in the planning, creation, implementation, and monitoring of ROI for all integrated marketing and advertising campaigns.

Minimum Educational/Experience

• Bachelor’s degree in graphic/web design, advertising, marketing, or a related field preferred
• A minimum of 2 years’ experience in graphic design and/or digital media
• Solid knowledge of design and editing programs including InDesign, Photoshop, Illustrator, and Video Editing Programs
• Knowledge of web design and content management systems including WordPress
• Experience with Google Ads and Google Campaign Manager
• Experience with paid social media platforms including Facebook Ads, Instagram, and YouTube
• Experience in advertising copy/professional writing
• Knowledge of the latest integrated media trends
• Knowledge of Microsoft Office Programs
• Basic budgeting skills to reconcile paid digital media placements with available budget

General Responsibilities

• Work closely with the Marketing Manager to develop a strategy for integrated marketing campaigns
• Design, schedule and placement of integrated marketing materials including print and digital advertisements, newsletter, email, social media, outdoor and video using appropriate graphic design or video editing software programs
• Support the day-to-day development and coordination of print and digital materials, working closely with cross-functional internal teams and external vendors, from initiation to execution
• Remaining up-to-date with the latest digital media trends and design technology

Performance Expectations

• Advanced knowledge of Adobe Programs – Photoshop, InDesign, Illustrator
• Ability to work in a fast paced environment to develop engaging and creative content to enhance community interest
• Excellent time management skills and ability to manage multiple projects in a deadline-driven environment
• Ability to work within a project management software program
• Attend all meetings and events that support the department’s main objectives and responsibilities
• Positively and actively promote the JCC’s mission, membership, programs, events, and charitable purpose to JCC members and the general public
• Understand/possess an openness to Jewish religion and traditions

Minimum Physical Requirements

• Vision
• Must be able to lift at least 25 pounds

Additional Requirements

• Must have a valid driver’s license and transportation

Work Schedule

• 40 hours a week.

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Varying Shifts between 9 AM – 9 PM

Position Overview:
Overview: This position, under the supervision of the Aquatics Director, has the
responsibilities of maintaining order in the Natatorium by preventing accidents through the
enforcement of policies, rules, and regulations governing the conduct of members and guests.
Additional responsibilities include monitoring the facilities for potential hazards or unsafe
conditions, providing first aid, and all other duties as necessary or required.
Work Schedule: Between 9AM – 9PM
Minimum Education/Experience

• Must be a minimum of 15 years of age
• American Red Cross Lifeguarding certification must be current and maintained
• CPR for the professional rescuer, first aid, and AED certification must be current and maintained

General Responsibilities:

• Create and maintain a safe environment for all participants.
• Communicate and enforce all regulations and pool rules in a personable and
  professional manner.
• Assist swimmers in and out of the pool when needed.
• Complete daily checklists and pool readings as instructed.
• Take chemical readings on a one-hour cycle or as noted on the pool log. Bring any
  unusual readings or conditions to the attention of the director.
• Help instructors with equipment and assist them during classes.
• Maintain eye contact with all swimmers.
• Be on deck at all times.
• Report all needed repairs to supervisor.
• Must attend staff training.
• Attend member service training.

Performance Expectations

• Greet everyone by name in a friendly manner
• No non-work related reading materials allowed
• Be willing to substitute for fellow team members and secure substitutes for working hours if unavailable to work
• Repoart all member service conditions to the Aquatics Director or Aquatics Assistant Director
• Abide by all Center and Aquatics policies and procedures at all times
• Provide excellent customer service to JCC members, guests, and staff, by adhering to the JCC Employee Code of Conduct and Staff Code of Caring

Minimum Physical Requirements:

• Must be in good physical condition
• Must be able to lift at least 50 pounds
• Must be able to swim a minimum of 300 yards continuously at all times
• Must be able to perform any rescue skill required by certifying organization.

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Work Schedule: Between 9 AM – 7 PM

Position Overview:

Candidate for this position must be 16 years of age. Must have American Red Cross Water Safety Instructor Certification.

Minimum Education/Experience

• Must be a minimum of 16 years of age
• Hold a current Water Safety Instructor certification through the American Red Cross

General Responsibilities:

• Must understand all four competitive strokes with turns
• Create and maintain a safe environment for all participants
• Must be an enthusiastic ambassador of the JCC
• Must be on time and well prepared for classes
• Mark class attendance on daily attendance charts
• Put away all equipment after the program
• Participate in continuing education programs
• Demonstrate and explain skills and reasoning for drills
• Understand all the levels of the American Red Cross Learn to Swim Program

Performance Expectations

• Greet students by name in a friendly manner
• Begin and end class on time
• Be prepared
• Attend member service trainings
• Suggest other programming offered at the JCC

Minimum Physical Requirements

• Must be able to lift at least 30 pounds.
• Must be able to assist participants in and out of the pool.
• Must be able to swim a minimum of 300 yards continuously.
• Must be able to demonstrate swimming skills.

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Overview: Get ready for an action-packed summer filled with hands-on learning, trips and silly fun! Provide care and guidance for campers ages 5-14. ​Give campers a unique and fun summer in a safe and nurturing environment. The Summer Camp Counselor will work cooperatively with the home base teaching team to maintain the quality of the JCC School Age Program, providing excellent care and education for children, and building strong partnerships with families.

Minimum Education/Experience:

• A high school diploma or GED
• At least 18 years old

General Responsibilities:

• Positively and actively promote the JCC’s mission, membership, programs, events, and charitable purpose to JCC Early Childhood families, members, staff, guests, and the general public
• Provide a nurturing environment in which all children feel welcomed and secure
• Meet Keystone Stars* standards
• Adhere to the standards outlined in the School Age Program Handbook for:
  • Following DPW regulations
  • Communicating with families
  • Care of facility and equipment
  • Record keeping
  • Curriculum
  • Health and safety procedures
  • Teamwork, including regular attendance at assigned meetings
• Conduct yourself in a manner that provides a positive role model
• Promote the development of relationships; allow campers opportunities to learn new skills
• Work as a team with your co-counselors and specialists

*Time used to support the JCC in meeting Keystone Stars standards is funded by Keystone Stars. If the JCC should lose this funding, then that portion of time and salary would be absorbed into the operating budget.

Minimum Physical Requirements:

• Must be able to participate in children’s active indoor and outdoor play

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Full-Time: 40 Hours/Week at Main Campus & Gan Rimon Campus

Position Overview:

The Toddler Room Lead Teacher will provide leadership for the classroom team to maintain the quality of the JCC’s Early Childhood Program, provide excellent care and education for children and build strong collaborations with families.

Location: Gan Tamar Campus: 2000 Hollywood Drive, York, PA 17403

General Responsibilities:

• Assist the Associate Director / Director in the supervision of staff members on your teaching team
• Arrange regular meetings for your teaching team
• Provide a nurturing environment in which all children feel welcomed and secure
• Meet NAEYC and Keystone STARS* standards
• Adhere to the standards outlined in the JCC Early Childhood Program Handbook for:
  • Following DHS regulations
  • Communicating with families
  • Care of facility and equipment
  • Record keeping
  • Curriculum
  • Health and safety procedures
  • Teamwork, including regular attendance of staff meetings
  • Other duties as needed or assigned.

Requirements:

• B.A. degree in Early Childhood Education, Child Development, Elementary Education, Special Education, Psychology, or the Human Services field
• Three to four years of teaching experience
• Vision
• Must be able to lift at least 30 pounds
• Must be able to meet the physical demands of child caregiving
• PA certified in Early Childhood Education

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Full-Time: 40 Hours/Week at Main Campus

Position Overview:

The Early Childhood Head Teacher will provide leadership for the classroom team to maintain the quality of the JCC’s Early Childhood Program, provide excellent care and education for children and build strong collaborations with families.

Location: Gan Tamar Campus: 2000 Hollywood Drive, York, PA 17403

General Responsibilities:

• Assist the Associate Director / Director in the supervision of staff members on your teaching team
• Arrange regular meetings for your teaching team
• Provide a nurturing environment in which all children feel welcomed and secure
• Meet NAEYC and Keystone STARS* standards
• Adhere to the standards outlined in the JCC Early Childhood Program Handbook for:
  • Following DHS regulations
  • Communicating with families
  • Care of facility and equipment
  • Record keeping
  • Curriculum
  • Health and safety procedures
  • Teamwork, including regular attendance of staff meetings
  • Other duties as needed or assigned.

Requirements:

• B.A. degree in Early Childhood Education, Child Development, Elementary Education, Special Education, Psychology, or the Human Services field
• Three to four years of teaching experience
• Vision
• Must be able to lift at least 30 pounds
• Must be able to meet the physical demands of child caregiving
• PA certified in Early Childhood Education

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Full-Time: 40 Hours/Week at Main Branch and at Jacobus Branch
Part-Time: 20-25 Hours/Week at Main Branch and at Jacobus Branch

Position Overview:

The principal duties of the Assistant Teacher include collaborating with the Head Teacher to develop weekly curricular plans; cooperating with the home base team to implement and evaluate classroom activities; overseeing the physical well-being of the children; maintenance of the classroom, classroom materials, and equipment; and contributing to the overall operation of the Early Childhood Program.

General Responsibilities:

• Collaborate with the Head Teacher to provide a nurturing environment in which all children feel welcomed and secure
• Meet NAEYC and Keystone STARS* standards
• Adhere to the standards outlined in the JCC Early Childhood Program Handbook for:
  • Following DHS regulations
  • Communicating with families
  • Care of facility and equipment
  • Record keeping
  • Curriculum
  • Health and safety procedures
  • Teamwork
• Attend regular meetings for your teaching team, the Early Childhood Program, and the JCC
• Other duties as needed or assigned

Requirements:

• High school diploma, plus 15 credits in Early Childhood Education, Elementary Education, Human Resources, or an equivalent field and one year experience working with children; OR
• High school equivalent plus 30 credits in the above fields; OR
• High School equivalent plus two years of experience working with young children.
• Vision
• Must be able to lift at least 30 pounds
• Must be able to meet the physical demands of child caregiving

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Part-Time: AM/PM Shifts – 6:30 – 8:45 AM and 3:00 – 5:30 PM

Locations: York JCC and York Academy Regional Charter School

Position Overview:

Provide care and guidance for children ages 6 to 12. Work collaboratively with the childcare team to provide a safe, nurturing environment in which all children feel welcomed and secure.

Requirements:

• High school diploma, plus 15 credits in Early Childhood Education, Elementary Education, Human Services, or an equivalent field and one year experience working with children; OR
• High school equivalent plus 30 credits in the above fields; OR
• High School equivalent plus two years of experience working with young children.
• Vision
• Must be able to lift at least 30 pounds
• Must be able to meet the physical demands of child caregiving

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Part-Time: Monday through Thursday, 4 – 7 PM

Position Overview:

The Babysitting Room is open 8:00 AM – 1:30 PM. Monday through Friday and 4 – 7 PM Monday through Thursday. Caregivers are responsible for supervising children from 2 months – 11 years old. Children may use the room for up to two hours a day while parents are in the building.

Minimum Education/Experience:

• Minimum of 18years old
• Two years experience caring for children aged 2 months – 11 years old

General Responsibilities:

• Change diapers in accordance with JCC diaper changing policy
• Distribute parent-provided lunches and snacks, including the spoon/bottle-feeding of younger children
• Personally interact with children through reading, arts and crafts, game play, and other socialization
• Ensure maintenance of daily attendance records
• Perform upkeep and cleaning of room and equipment periodically
• Greet parents and children warmly and by name as often as possible
• Any other tasks as assigned

Performance Expectations:

• Provide positive guidance in redirecting children; minimum discipline designed to separate a child from others when behavior
  interferes with positive interaction
• The room and equipment are to be left clean at the end of each shift and games and equipment disinfected on a regular basis
• Uphold policies and rules governing the Youth Lounge as well as the Jewish Community Center and keep all members informed as to the status of rules and their implications
• Be available as a substitute to cover other providers’ shifts if necessary and when able
• Make arrangements to cover your own absences at least 24 hours in advance or as soon as possible on sick days; if a replacement cannot be found, notify supervisor as soon as possible
• Attend staff meetings as directed
• Work as a team member to maintain a high quality of care giving; assist in the Babysitting Room at times when the Youth Lounge is not in use
• Provide excellent customer service to JCC members, guests, and staff by adhering to the JCC Core Values

Minimum Physical Requirements:

• Vision
• Must be able to lift and carry a child up to 50 pounds
• Must be able to move and clean games and equipment, sweep floors, transport children to and from gym, and supervise and participate in play and socialization with children
• Must be able to escort children from the building during fire and evacuation drills

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Overview: The Teaching Aide will cooperate with the home base teaching team to maintain the quality of the JCC’s Early Childhood and School Age Programs, providing excellent care and education for children and building strong partnerships with families.

Minimum Education/Experience:

• High School diploma; OR
• High School equivalent plus Child Development Certification (CDA)
• At least 18 years old

General Responsibilities:

• Cooperate with the home base team to provide a nurturing environment in which all children feel welcomed and secure
• Meet NAEYC and Keystone Stars standards
• Adhere to the standards outlined in the Early Childhood and/or School Age Program Handbooks for:
  • Following DHS regulations
  • Communicating with families
  • Care of facility and equipment
  • Record keeping
  • Curriculum
  • Health and safety procedures
  • Teamwork
• Attend regular meetings for your teaching team, the Early Childhood / SACC Program, and the JCC
• Other duties as needed or assigned

Performance Expectations:

• Positively and actively promote the JCC’s mission, membership, programs, events, and charitable purpose to JCC Early Childhood families, members, staff, guests, and the general public
• Provide excellent customer service to Early Childhood and School Age families, JCC members, guests, and staff by adhering to the JCC Employee Code of Conduct and Staff Code of Caring

Minimum Physical Requirements:

• Vision
• Must be able to lift 30 lbs.
• Must be able to meet the physical demands of child caregiving

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Overview:  The Housekeeping I position is responsible for completing tasks, as assigned by the housekeeping supervisor, the evening head supervisor, and the facilities director, to ensure the entire building is clean and ready to be reopened each morning, as well as to set-up and tear down for event rentals.

Minimum Physical Requirements:

• Able to lift 40 pounds
• Needs to be standing for prolonged periods of time
• Familiar with control and accounting of supplies
• Vision

Responsibilities:

• Care and maintenance of cleaning equipment; i.e. vacuum cleaners and other cleaning machines
• Ensure that all rentals are set up in a timely manner to allow ample time for renters
• Cleaning and upkeep of the JCC, including locker rooms and classrooms
• Steam cleaning and hard floor care
• Securing all doors and windows
• Restocking all paper products, soaps, and housekeeping supplies throughout the building
• Refuse removal
• Occasional exposure to chemicals, blood pathogens, body fluids
• Use of proper safety equipment
• Occasional extra hours
• Other duties as assigned

Performance Expectations:

• Maintain professional attitude/appearance
• Communicate concerns/problems with facility and assistant facility directors
• Report member’s complaints, suggestions and comments to your supervisor
• Provide excellent customer service to JCC members, guests, and staff by adhering to the JCC Core Values

Work Schedule:

• Full Time Day: M-F 6:30 AM – 3:00 PM
• Full Time Evening: M-F 3:30 PM- 12:00 AM
• Part Time Evening: M-F 7:00 PM – 12:00 AM

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Position Overview:

Candidates for this position must be a licensed massage therapist from an accredited school of massage. Person must be dedicated to the health and safety of each client so that they may receive all the benefits of massage.

Minimum Education/Experience

• Massage Therapy License

General Responsibilities:

• Maintain health history forms
• Develop and propose client treatment plans specific to client and describe type of massage to be used
• Maintain accurate treatment and medical records for each client
• Maintain daily appointments
• Arrive on-time for appointments
• Create a safe and pleasant environment for each client
• Maintain current certification or degree
• Change sheets, lotions, launder sheets after every client
• Redeem each massage after client receives treatment
• Record time, receipts, and appointments to submit to accounting department
• Maintain cleanliness of massage rooms, waiting area and bathroom as needed

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Overview:  The JCC’s Manager of Jewish Life will lead a foundational and fundamental department of the JCC. The Manager will provide vision, direction, supervision, and support for the day-to-day operations of the Department. Ultimately, the manager is responsible for cultivating and supporting vibrant Jewish life at the JCC.

Minimum Education/Experience:

• 5 years of experience in Judaic program development and implementation, and program presentation. Proven successful management experience in a JCC, non-profit, or similar agency
• BA/BS degree required. Advanced degree preferred in Jewish communal services, nonprofit management, public administration or related field.
• Experience with Jewish communal agencies
• Strong record of professional commitment and goal achievement
• Demonstrated ability to interact with professional organizations and individuals
• Knowledge and understanding of Jewish culture and traditions

Required Skills

• Excellent written and verbal communication skills
• Communicate effectively and interact well with people of diverse backgrounds
• Demonstrate professionalism, leadership, confidentiality, strong social communication skills and compassion
• Excellent documentation and record keeping
• Strong social skills
• Demonstrate patience and sensitivity
• Excellent multi-tasking and time management skills
• Computer Skills: Competence in, and understanding of, Microsoft 365 Professional Suite

General Responsibilities:

• Serve as a resource, collaborator and programmer for Jewish cultural and religious programming
• Provide guidance and direction to the JCC’s Jewish Life-Family Services Committee and Board of Directors regarding Jewish customs, practices, learning, and celebration
• Provide vision and direction to Jewish Life & Family Services Department, identifying key needs and strategic opportunities aligning with the JCC’s mission and vision
• Maintain and deliver department’s high-quality, professional programs and services through ongoing assessments and evaluations
• Develop/find new innovative culture and educational programming based on the Hebrew calendar
• Accountable for creating/analyzing and monitoring annual budget regularly to ensure the Department meets projections; collaborate with the JCC’s Advancement Department
• Foster partnerships and collaborations with community Jewish and secular arts and culture organizations, and service providers to enhance the scope and reach of programs and services
• Support and expand the volunteer program of the JCC with the assistance of the HR department
• Other duties as assigned

Performance Expectations:

• Understand/possess an openness to Jewish religion and traditions
• Attend all meetings and events that support the department’s main objectives and responsibilities
• Positively and actively promote the JCC’s mission, membership, programs, events, and charitable purpose to JCC members and the general public
• Be familiar with the mission, vision statements, and Core Values of the JCC. Model the Core Values while working and communicating with members and staff.

Minimum Physical Requirements:

• Vision
• Must be able to lift at least 25 pounds.

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.

Overview:
You are a key person in providing front-line customer service to our members and potential members, upholding the York JCC Mission and Core Values, and generating membership sales.

Hours

Opening shifts with weekend availability

Weekday opening time is 4:30AM-10AM.

Weekend opening time is 730am-12pm

Minimum Education/Experience:

• Customer Service/Sales Experience
• High School Diploma
• Basic Math Skills
• Computer Experience

Minimum Physical Requirements:

• Hearing
• Vision

General Responsibilities: 

• Answering phones, transferring calls, and taking and disseminating messages
• Greeting members and checking cards to verify member status. As much as possible, personal contact should be made with each visitor in a manner that is personal, friendly and courteous. No reading or personal business should ever take place when a visitor is in the Front Desk area.
• Processing member applications and registrations (for camp, preschool, childcare, programs, etc.)
• Quick and accurate data entry of all registrations and receipts
• Accurately maintaining records and balancing of all monies received and disbursed
• Conducting tours with prospective members, which includes a sales/service component to turn visitors into members
• Supporting staff by answering questions, making photocopies, running rosters, “selling” programs to members, and additional projects as needed
• Supporting staff by cross-selling programs, answering questions, and running rosters
• Recommending system improvements where perceived
• When possible, substituting for other Service Associates and working extra hours at peak times as needed
• Helping to train incoming Service Associates as needed
• Keeping current on all aspects of the JCC
• Attending departmental meetings
• Responding to and following up on all front desk inquiries
• Being a liaison between membership and staff
• Professional and respectful behavior of your co-workers
• Any other tasks and/or responsibilities as assigned
• Professional and respectful behavior for your co-workers

For questions or to submit an employment application, email Michele Zeller at mzeller@yorkjcc.org.